We were looking for a new home in 2014 to purchase and met Coy in October of 2014 while we were looking at homes in Millstadt, IL. We were interested in a home being built by CMI Construction and were impressed with the exterior appearance and quality. Upon our first phone call to Coy about the home, he had no idea who we were and we had not met him yet as well. Coy gave us the code to the lock on the home and told us to go on in and look around and call him back if we liked what we saw. We did just that and were very impressed with the attention to detail of construction, design, appearance, colors, flooring and thought that went into the inside and outside of the home.
Coy met with us a couple of days later and we could tell he really was all about ensuring the best products and quality was put into the homes he builds. Nothing was rushed and any additional details or changes you requested or inquired on with Coy, he answered us immediately with all of the details to make it happen. The home we purchased from Coy is all brick with a partial finished basement, top of the line appliances and no shortcuts were taken on any designs or craftsmanship. If there were any deficiencies on any product within the home they were attended to immediately and repaired or replaced in record time. Prior to closing, Coy conducted a walk-through with us on the new home addressing any questions or concerns we had and took notes on everything we talked about. If anything needed to be addressed Coy put it in writing and guaranteed any issue would be resolved, and it was.
Since our closing in February 2015, we have called Coy a couple of times with questions about the house and he has called us back promptly and addressed any issues or concerns we had. Coy warranties his homes for 1 year after closing and also calls us on occasion to see if all is going well and if there are any issues with the new home that he can address. As far as energy efficiency, our electric bill was just adjusted by the utility company and is now $98.00 a month on a 2900 sq. ft. home with a basement.
Coy is a professional and is faithful to his home owners before, during, and after the closing of your new home. We were glad we met him and enjoyed the entire experience. Thanks Coy!
Sincerely,
Sonny and Melissa Copeland
CMI Homeowners
